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18.07.10
Which is going to work best for you in making sales and winning business - a great attitude or a great strategy?
17.07.10
In Pizza Hut with my daughter Georgia and her friends having a 'make your own pizza' party. Great idea - try it with your kids!
16.07.10
Nobody ever built a reputation or got a referral by being vague! Certainty sells. Clarity sells.
16.07.10
BURDEN OF WASTED POTENTIAL: We carry many burdens in life, but the largest burden is living without using our potential. (via @MarkFritz)
12.07.10
In Brighton teaching some committed bankers how to win a lot more business through referrals. How blessed I am with my job!
23.06.10
There are lots of formulas and definitions of trust. Every single one comprises character, reliability and track record.
09.05.10
Listen to Rob Brown talk about trust, being liked and making impact on the Business Hub Radio Show http://bit.ly/ahdrq3
30.04.10
Meeting some great Nottingham people from Twellowhood: http://www.twellow.com/twellowhood/
30.04.10
#rbtip - linkedin, ecademy, facebook, twitter etc are like the offline, realtime networks. They take your time to make work
30.04.10
@richardbeldon Thanks Richard - looks like being a strong collaboration! will get 100 words to you by mid May OOPS MAKE THAT 1000!
30.04.10
@richardbeldon Thanks Richard - looks like being a strong collaboration! will get 100 words to you by mid May
29.04.10
@aspectimaging Thanks for the RT! What do you say when people ask 'what do you do?'
29.04.10
#rbtips Ever wondered where the phrase 'Elevator Speeches' came from? Here you are>> http://ow.ly/1EEIt
29.04.10
RT @pennypower: Brad Burton of 4 Networking 0n Working Lunch today http://bit.ly/bN5QE3
29.04.10
@LesleyEverett: Can Brown's Brand Image survive the fallout from yesterday? No - he's always struggled with the word 'sorry'
29.04.10
#rbtips The worst time to think of the best thing to say is as you say it! Smart networkers prepare good elevator speeches.
28.04.10
@RachelElnaugh Gordon's done a Gerald Ratner - a wonderful reputation-breaking PR gaff!
28.04.10
RT @SociusUK: "Our Similarities bring us to a common ground; Our Differences allow us to be fascinated by each other" Tom Robbins
28.04.10
@RandiBusse great quote. Even better, if you don't know the difference between you and your comp, your customers won't either!
28.04.10
@GrahamParkerPR to make people engage in your elevator speech, be concise, memorable, passionate, different & tell a story!

How to Start A Conversation with Anyone

How Brave Do You Feel?

So just how do you start talking to somebody you don’t know? You pluck up the courage to say something to them or ask a question. I can hear some of you gasping in horror ‘What? Talk to a stranger?'

Now, if your mother was anything like mine, you were probably hounded continually that talking to strangers was a bad and dangerous thing. But if that’s the case, then how do you ever go about meeting people, making connections and building relationships?

You hear stories about people who, when they were growing up, moved many times. When this happens, they are always the 'new kid on the block' so they learn very quickly that if you don’t introduce yourself you miss out. You miss out on all the fun; you miss out on conversations and you miss out on relationships.

So they adapt and get good at starting conversations. They often start off with the best way to ask for someone’s name, which is by giving them yours!

'Hi, I’m Rob...'

But if you try this, you’ll soon discover that your conversations can be short! You are given exactly what you ask for - their name.

You have to follow up with another question once you have their name. In all honesty, it doesn’t matter what question you ask – but it does matter that you ask it.

It doesn’t matter where you are or what you’re doing - if you’re willing to start a conversation, then you can make things happen! It can make for a more pleasant day. You may be sat on a train with nothing to do. Why not ask the person opposite a question such as, 'Where are you travelling to today?'

This is a closed question which can lead into an open question. If they respond you can ask them something like, 'Business or pleasure?' From this, you can find out all about what they do, and before you know it, you’ll arrive at your destination.

They say small talk builds big business. All the great conversations are shaped by great questions. You may be trying to sell your product or service at a trade show or attending a networking event. What you want to know is who or what they are currently using in their business, or whether they’re in the market for what you do. But that’s selling, and building relationships only sells one thing – yourself. You need small talk – it oils the wheels of conversation!

You should write out or prepare a few good icebreakers that help kick start a conversation with anyone in pretty much any situation. Here’s a few I use. Some are not even questions but friendly and interesting opening statements that give someone a reason to come back to you. So big smile, nice and friendly and away you go:

Someone walking a dog: ‘Wow, looks like that dog's taking YOU for a walk!’

Someone pushing a pram or walking with toddlers: ‘Goodness, you’ve got your hands full there!’

Someone at a networking event or in a bar: ‘Hi, do you mind if I join you?’

Someone at a sports event: ‘So who are you supporting today?’

Someone in a car park: ‘So you finally found a space too?’

Someone on a train: ‘Is it always this crowded?’

Someone in a shop: ‘Have you ever been tempted to do all this stuff online?’

Someone passing by your booth at a trade show: ‘You look like you’ve come to this show with your running shoes on!'

 

Rob's Quick Tips

 



© Rob Brown 2009. All Rights Reserved. To publish or reprint any Rob Brown article, the following must be included:

Rob Brown is one of the UK's leading authorities on business networking and referrals. He is an inspirational conference speaker and author of over 40 publications, including Amazon best-seller How To Build Your Reputation. Go to www.rob-brown.com for your free 60 page copy of ‘The 13 Commandments of Turning Relationships Into Profits', or get in touch on (44) 115 846 21227 or rob@rob-brown.com for details of his motivational presentations, business winning programmes and relationship-building resources.

© 2009 Rob Brown. All rights reserved. Site by Kent Kreations.

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