Text Size

Follow Rob on Twitter

18.07.10
Which is going to work best for you in making sales and winning business - a great attitude or a great strategy?
17.07.10
In Pizza Hut with my daughter Georgia and her friends having a 'make your own pizza' party. Great idea - try it with your kids!
16.07.10
Nobody ever built a reputation or got a referral by being vague! Certainty sells. Clarity sells.
16.07.10
BURDEN OF WASTED POTENTIAL: We carry many burdens in life, but the largest burden is living without using our potential. (via @MarkFritz)
12.07.10
In Brighton teaching some committed bankers how to win a lot more business through referrals. How blessed I am with my job!
23.06.10
There are lots of formulas and definitions of trust. Every single one comprises character, reliability and track record.
09.05.10
Listen to Rob Brown talk about trust, being liked and making impact on the Business Hub Radio Show http://bit.ly/ahdrq3
30.04.10
Meeting some great Nottingham people from Twellowhood: http://www.twellow.com/twellowhood/
30.04.10
#rbtip - linkedin, ecademy, facebook, twitter etc are like the offline, realtime networks. They take your time to make work
30.04.10
@richardbeldon Thanks Richard - looks like being a strong collaboration! will get 100 words to you by mid May OOPS MAKE THAT 1000!
30.04.10
@richardbeldon Thanks Richard - looks like being a strong collaboration! will get 100 words to you by mid May
29.04.10
@aspectimaging Thanks for the RT! What do you say when people ask 'what do you do?'
29.04.10
#rbtips Ever wondered where the phrase 'Elevator Speeches' came from? Here you are>> http://ow.ly/1EEIt
29.04.10
RT @pennypower: Brad Burton of 4 Networking 0n Working Lunch today http://bit.ly/bN5QE3
29.04.10
@LesleyEverett: Can Brown's Brand Image survive the fallout from yesterday? No - he's always struggled with the word 'sorry'
29.04.10
#rbtips The worst time to think of the best thing to say is as you say it! Smart networkers prepare good elevator speeches.
28.04.10
@RachelElnaugh Gordon's done a Gerald Ratner - a wonderful reputation-breaking PR gaff!
28.04.10
RT @SociusUK: "Our Similarities bring us to a common ground; Our Differences allow us to be fascinated by each other" Tom Robbins
28.04.10
@RandiBusse great quote. Even better, if you don't know the difference between you and your comp, your customers won't either!
28.04.10
@GrahamParkerPR to make people engage in your elevator speech, be concise, memorable, passionate, different & tell a story!

The Fundamental Formula for Turning Relationships Into Profits

From your perspective, whether 'profits' in the above title means more money, more influence, more respect, more attention or more customers and clients, there is a basic formula you must follow. It's the foundation of all my relationship marketing work:

Questions = Conversations = Relationships = Opportunities = Business


It's unlikely someone is going to come to you or call you up and say 'Hey, you don't know me but here's a six figure sum - can I retain you for a few months?' More likely, you'll have courted them over time to the point where you've built the relationship, uncovered the need, made the pitch and won the business. 

Great questions will usually bring you great conversations. And that almost always leads to great relationships. Once you have those, it's inevitable you'll create great opportunities, which ultimately leads to great business!

It's a long term thing, not a one night stand. And every step readies you for the one after it. So get out there and ask some questions - you don't know where it might lead! If you want the very best resource with over 300 of the best questions you can ask, check out the Great Questions Bible!

© 2009 Rob Brown. All rights reserved. Site by Kent Kreations.

Login Form