Thursday, September 09, 2010
   
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  • "Rob captivated the whole audience with his infectious energy and networking prowess, and we left with really practical actions already positively impacting our business!"
    Peter Sobey, Former Head of Agriculture, Lloyds TSB
  • "I've booked Rob on several occasions to present to my 'Elite Leaders' - large business owners and a tough lot to please! Rob has attained top marks every time, a testament to his expertise on his subject and his relaxed and personable style. If you want someone to enhance your knowledge of relationship marketing, reputations and networking, I unreservedly recommend him!"
    John O'Sullivan, Chairman, Elite UK
  • "Rob’s dedication and expertise will do wonders for your reputation, your wallet and your opportunities!"
    Lord Sir Digby Jones, Government Adviser and former Director General of the CBI
  • "Rob is an exceptional speaker - he did a tremendous job hosting our prestigious annual 'Road to Success' dinner, with over 200 black tie guests!"
    Isabell Majewsky, Founder, Connect Midlands
  • "Having been through Rob's coaching program, I've experienced the huge commitment of insight, resources and energy he brings to his clients. It's made a big difference to my focus, my momentum and my results!"
    Fiona Coffey, www.fionacoffey.com
  • "This has to be relevant to what we do. There are no downsides, only upsides, even if you are already good at networking. Great ROI!"
    Richard Oldfield, Former Head of Procurement, Experian
  • "You are a most inspirational and brilliant speaker - thank you for moving me to take action on my reputation and win the kind of business I deserve!"
    Yvonne Arzt www.artzdesign.co.uk
  • "Rob is a highly creative and inspiring individual! He is one of the best public speakers that I have seen. On more than one occasion, I have seen him turn a room of uninterested delegates into a buzzing bunch of people all keen to talk to each other! He's an ideal choice to MC or host any conference and chair the Q&A elements with ease and professionalism."

    Andrew Mills, Head of Intellectual Property, Experian
  • "Rob is superb! With our audience of high calibre and seniority, the depth of content and energy of delivery was extraordinary and the feedback excellent!"
    David Allanson, Head of Large Corporate, Lloyds TSB
  • "Rob Brown effortlessly delivers the holy grail of reputations and relationships! He generously shares his networking insight and wisdom in a way which makes people take action with amazing impact!"
    Sir Eric Peacock, President - Institute of Sales & Marketing Management
Keynote Presentations Event Host and MC Masterclasses Coaching
Keynote Presentations Event Host and MC Masterclasses Coaching
Keynote Presentations You're looking for a one-off motivational presentation with inspirational, high-value content! Choose Rob Brown - an entertaining, professional business speaker who will educate, challenge and inspire your audience to make laugh, learn, changes and take action!
Event Host and MC You've spent the money, booked the venue and organised the event. But you might be the worst person to bring it all together! You need Rob Brown to be your host, chairman and MC to bring everything together smoothly, inspirationally and professionally!
Masterclasses Your people need to network better, generate more business, win more referrals and build their reputations as the ultimate choice for what they do. Your solution is a skill-based training intervention that is a high-impact, blended development approach so your learning really sticks!
Coaching Maybe you want to really accelerate your business with the maximum impact. When Rob coaches you, you get access to his insight and resources in the areas of business relationships, networking, referrals, advocacy and reputations.

Every Professional is In Sales

If you’re in business, you’re in sales. They say that nothing happens unless someone sells something. Even if you have no business development angle to your role, you’re selling yourself. You’re selling your arguments, your values, your opinions, your advice, your excuses, your ideas and your thoughts.

If you want to rise to the top of almost any profession these days, it will really you’re your cause to be good a selling. It’s hard to make partner in a professional firm, take up positions of responsibility in the bank or move up the ranks in an organisation just by being good at what you do. You must develop that dimension to your offering where you’re bringing in business and creating opportunities.

It will help you to be a profit centre more than a cost centre. You may not be a natural seller. But you can be more persuasive. You can be more ‘clued in’ to what makes people buy. You can make an effort to learn more about sales. You can understand more about why emotions make people buy and cold-hearted logic and common sense are what they use to justify afterwards.

After two years selling private medical insurance for a major healthcare company, I knew I wasn’t a natural sales person. And I knew that wouldn’t change. So I learned to be better than I was at what I could, and that’s when I became successful. You have to be absolutely brilliant to make it merely by being good at what you do.

Just making yourself 10% better at selling takes the pressure off being brilliant all the time. Never forget you’re in sales!
   

Are You Famous?


All of my work is dedicated to helping people become famous. In other words, you get the deal. People come to you first, above and beyond all of my other choices. My message to you today:
Don't be the best kept secret in the world!

Make your reputation a key theme for you this year. Think about how you can enhance your good name and raise your profile in three key areas:
  1. Your existing customers and clients. Hang onto them so they stay loyal and continue buying. People tend to switch advisers providers because of price, service and relationship issues. If your relationship is poor, they'll easily be wooed away. Keep close, stay deep and keep 'front of mind'.
  2. Your target customers and clients. Your target market need to know who you are. What are you doing to break into their thinking? More importantly, what are you doing to stay there? Fame can be fleeting. You need yours to endure!
  3. Your peers and your industry. Respect from peers (and envy from competitors) is healthy, and keeps you accountable for improving yourself. If you are a stranger to your industry, and your competitors,  your influence and your opportunities will be limited long-term.
Define what fame means for you. Decide what being famous will do for your reputation, your business and your opportunities. Determine the price you will need to pay for it. And resolve to pay that price. That way you'll definitely become the 'go to' professional for what you do!
   

The Fundamental Formula for Turning Relationships Into Profits

From your perspective, whether 'profits' in the above title means more money, more influence, more respect, more attention or more customers and clients, there is a basic formula you must follow. It's the foundation of all my relationship marketing work:

Questions = Conversations = Relationships = Opportunities = Business


It's unlikely someone is going to come to you or call you up and say 'Hey, you don't know me but here's a six figure sum - can I retain you for a few months?' More likely, you'll have courted them over time to the point where you've built the relationship, uncovered the need, made the pitch and won the business. 

Great questions will usually bring you great conversations. And that almost always leads to great relationships. Once you have those, it's inevitable you'll create great opportunities, which ultimately leads to great business!

It's a long term thing, not a one night stand. And every step readies you for the one after it. So get out there and ask some questions - you don't know where it might lead! If you want the very best resource with over 300 of the best questions you can ask, check out the Great Questions Bible!

   

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October
Successful Selling Conference 2010
October 21, 2010
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