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  • "Rob Brown's tailored networking presentation was full of insight, charisma and passion, and extremely well-received by over 2,000 seasoned entrepreneurs!"
    Chris Wilson, Project Manager, Venturefest Yorkshire
  • "Rob’s dedication and expertise will do wonders for your reputation, your wallet and your opportunities!"
    Lord Sir Digby Jones, Government Adviser and former Director General of the CBI
  • "Just wanted to thank you for your excellent presentation, Rob! You pitched at just the right level and included a good mix of personal examples which illustrated big truths and amazing insight!"

    Dewi Hughes, Leader of Business Alpha Nottingham
  • "Rob's workshop was the most enjoyable and relevant I've ever attended. See Rob in action - it’s an excellent investment of your time!"
    Liz Whitfield, Business Development Lloyds TSB Commercial Finance
  • "Rob's expertise is one of the most critical areas for my team’s development. Highly relevant in every sense. Completely committed to success, Rob is a terrific partner!"
    Tim Clarke, Former Regional Commercial Director, Royal Bank of Scotland
  • "Rob Brown effortlessly delivers the holy grail of reputations and relationships! He generously shares his networking insight and wisdom in a way which makes people take action with amazing impact!"
    Sir Eric Peacock, President - Institute of Sales & Marketing Management
  • "Rob is an exceptional speaker - he did a tremendous job hosting our prestigious annual 'Road to Success' dinner, with over 200 black tie guests!"
    Isabell Majewsky, Founder, Connect Midlands
  • "A truly outstanding presentation! Your delivery style was extremely professional and your content superb. One of the finest speakers within the Academy community!"
    Joe Adams, Chairman, Academy of Chief Executives
  • "Thanks Rob - your presentation was excellent, inspiring and grounded in a practical and realistic way that helps us really appreciate what we need to do to make those 10% enhancements in our lives. Your inclusion of the guitar and songs were, for me, an excellent way to bring home the messages. Thanks again for your input - it made a fantastic difference to the day!"

    Martin Carver, President, Professional Speaking Association, North East Chapter
  • "Rob Brown combines a deep knowledge of what makes networking work. A highly entertaining and engaging speaker, Rob lives as he speaks - with a passion, enthusiasm and energy that make him a pleasure to listen to and engage with!"
    Andy Lopata, Business Networking Strategist
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The Secrets of Key Account Management
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The Secrets of Key Account Management


£17.00



What would your life and business look like if every new customer or client stayed with you for life?

If you want clients to stick with you for the long-term, it’s not enough just to be good at what you do. You must be seen to be good and you must develop the leverage and relationships to make that known to the people whose decisions you want to influence. You need the secrets of building long-term, profitable client relationships.

The importance to businesses of Key Account Management has more than doubled in the last 30-40 years. This 9-page Special Report reveals the 27 Key Skills of Long-Term Account Management.

 

Contents:

 

  • The Three Major Benefits of Building Long-Term Loyalty
  • Top Tactics for Listening to Customers/Clients
  • The 27 Key Skills of Long-Term Account Management
  • Understanding Client Relationships
  • Six Easy Ways You Can Build Strong Relationships
  • Further Resources







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